Billing Terms & Conditions

Overview
Ankovo (“https://ankovo.com”) owns and operates this Website. This document governs your relationship with https://ankovo.com. Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions, and notices (the "Terms of Service"). By using the Services, you agree to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to notice any changes we may have made to the Terms of Service.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Payment

All payments are due upon completion of the order. If payment is not received or the payment method is declined, the order will not be placed for the products, and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards, including Visa, Mastercard, Discover, and American Express. We also accept Paypal as a form of payment.

Shipping Policies

Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item, including shipping, will be refunded to the buyer by the seller. Shipping costs may increase if shipping internationally or on rush orders. Offer for Free Shipping in the USA does not apply to any orders shipped outside of the USA. Additional shipping will be charged for orders shipped outside of the USA. If an item is damaged during shipping, the seller will not be held responsible. The seller will take all reasonable steps to ensure protection from loss, damage, or destruction of the services or materials it supplies the buyer.

More detailed information on our shipping policies is available here: shipping policy.

Refund/Return Policy

Items are entitled to be refunded or returned if the buyer notifies the seller within 30 days of the date of purchase. The buyer must contact the seller by email: support@ankovo.com .Shipping charges incurred for returned merchandise are the responsibility of the buyer.

Please see our return policy for more detailed information: return policy.

Cancellation

An order may be canceled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email support@ankovo.com. There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the site owner's state laws.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you agree with these billing terms and conditions.